FAQs:

Common Help Topics:

  1. How do I get a replacement Card?
  2. What do I receive with my membership?
  3. I can't log in!
  4. How do I search for Benefits?
  5. How can I retrieve my forgotten password and/or login?

1. How do I get a replacement Card?

Contact the organisation, through which you received your membership to order a replacement card.

2. What do I get when I join?

Membership Card - with your personal details printed on the card, which s recognised and welcomed around Australia and New Zealand

Web Site Access - access to all offers in the programme including special "RED HOT" offers.

Newsletters - register your details to recieve electronic news letters, special offers and updates

Member Care Team - making your life easier, by providing advice on the programme, establishments, advice on planning a trip (recommendations for your needs), and to record your suggestions for benefits and/or improvements to our service.

3. I can't log in

You would have received an email confirming your user name and password. The User Name is the number on your card and the password is contained in your welcome email. Click here to retrieve password.

4. How do I search for Benefits?

There are 2 ways to find great offers:

  1. Search for offers using the Search Panel, or
  2. Click on the Categories to list great offers

Membership Card - with your personal details printed on the card, which s recognised and welcomed around Australia and New Zealand

Web Site Access - access to all offers in the programme including special "RED HOT" offers.

Newsletters - register your details to recieve electronic news letters, special offers and updates

Member Care Team - making your life easier, by providing advice on the programme, establishments, advice on planning a trip (recommendations for your needs), and to record your suggestions for benefits and/or improvements to our service. Available 9:00am - 5:00pm AEST Monday - Friday.

5. How can I retrieve my forgotten password and/or login?

If you have forgotten your password and/or login details, Please click and fill the form for those details to be emailed to you.

Click here to reset your password